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VitalPaws Shipping and Delivery Policy

June 10, 2025

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At VitalPaws, we operate a digital platform that helps connect pet owners in need of emergency blood donations with willing pet blood donors.

 

As such, no physical goods are shipped or delivered. However, we value transparency and have outlined this policy for your reference.

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1. Nature of Service

* VitalPaws provides a digital service through a mobile and web platform.
* All services (such as donor access, emergency contact facilitation, and matching) are delivered digitally and instantly via the app or website.
* There is no physical product shipment involved in any transaction.

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2. Delivery Timeline

* Upon successful payment, access to paid features (such as donor information or emergency contact options) is granted        immediately.
* In rare cases, technical delays may occur. If you do not receive access within 30 minutes, please contact us at the email below.

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3. Service Area

Our platform is accessible globally; however, donor data and matching may be region-specific.
Availability of donor contact options depends on current listings in your location.

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4. Failed Access or Delivery

* If you are unable to access the services you paid for, please contact us within 3 business days.
* We will investigate and provide a resolution or refund as per our Refund policy

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 5. Contact Us

If you have any questions regarding access, delivery, or digital service activation: adat@datbots.com

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