📞 Contact Us Policy

VitalPaws (operated by Datbots)

We are committed to supporting our users and partners. If you have any questions or concerns regarding our services, payments, privacy, or technical issues, feel free to contact us through the details below.

 

Contact Details
Email: adat@datbots.com

Website: https://datbots.com

Support Hours: Monday–Friday, 10:00 AM – 6:00 PM JST

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Response Time
We strive to respond to all messages within 7 business days.
For urgent matters (such as payment or donor data access issues), please use the subject line: URGENT - VitalPaws.

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🗣️ Feedback Welcome
We're always working to improve VitalPaws. If you’d like to suggest a feature or report a bug, feel free to email us anytime.